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Privacy Policy
KOVEX Concrete Sawing & Drilling
Effective Date: October 29, 2026
1. Introduction
KOVEX Concrete Sawing & Drilling (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, request an estimate, or communicate with us.
2. Information We Collect
When you submit a form on our website, we may collect:
Full name
Phone number
Email address
Project address
Project details or service requests
Information you voluntarily provide when contacting us
We may also collect basic website usage information through cookies and similar technologies, where applicable.
3. How We Use Your Information
We use the information you provide to:
Respond to questions and estimate requests.
Contact you about your project.
Schedule appointments or consultations.
Provide updates related to requested services.
Send SMS notifications when you have provided the appropriate consent.
Improve our website and customer service.
We do not sell your personal information.
4. SMS Communications and Consent
If you choose to opt in to SMS communications through our website, KOVEX Concrete Sawing & Drilling may send you text messages related to your quote request, scheduling, appointments, and service updates.
Message frequency varies depending on your interactions with us.
Message and data rates may apply.
You may reply STOP to unsubscribe from SMS messages at any time or reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing our services.
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
We may use service providers to deliver messages on our behalf, subject to appropriate privacy protections.
5. Information Sharing
We may share information with trusted service providers when necessary to operate our website, process customer requests, or deliver communications.
We may also disclose information when required by law.
We do not sell personal information or share SMS opt-in consent with third parties for their own marketing purposes.
6. Data Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to respond to requests, provide services, maintain business records, and comply with applicable legal obligations.
8. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
You may also opt out of SMS communications at any time by replying STOP.
9. Third-Party Services
Our website may use third-party technology providers for hosting, customer relationship management, forms, and communications.
These providers may process information on our behalf to support our business operations.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
KOVEX Concrete Sawing & Drilling
Website: kovexconcrete.com
Email: [email protected]
Phone: [936] 230-4464